Warranty and Returns

Warranty and Returns

At SleepSleek, we stand behind the quality of our products and strive to ensure your satisfaction with every purchase. Here's everything you need to know about our warranty and returns policy:

Product Warranty:

We offer a [duration] warranty on all SleepSleek products, covering manufacturing defects and craftsmanship issues. If you encounter any issues with your product during the warranty period, please contact our customer service team for assistance.

Returns and Exchanges:

If you are not completely satisfied with your purchase for any reason, you may return the product within [number of days] days of receipt for a full refund or exchange. To be eligible for a return or exchange, the product must be unused, in its original packaging, and in the same condition as you received it.

How to Initiate a Return or Exchange:

  1. Contact Us: Please contact our customer service team at [customer support email or phone number] to initiate a return or exchange. Provide your order number and reason for the return/exchange.

  2. Return Authorization: Once your return request is approved, we will provide you with a return authorization number and instructions on how to return the product.

  3. Return Shipping: You are responsible for shipping the product back to us. We recommend using a trackable shipping method to ensure the safe return of the product.

  4. Refund or Exchange: Upon receiving the returned product, we will inspect it and process your refund or exchange accordingly. Refunds will be issued to the original payment method used for the purchase.

Exceptions to Returns:

Please note that certain products may not be eligible for returns or exchanges due to hygiene reasons or customization. These exceptions will be clearly stated on the product page.

Customer Satisfaction Guarantee:

Your satisfaction is our top priority, and we strive to provide excellent customer service at all times. If you have any questions or concerns about your purchase, please don't hesitate to contact our customer service team for assistance.